Please contact us, providing your order number and specifying which products you would like to receive first; we will then check whether a partial delivery is possible. What can be shipped depends on product availability and how the order is being processed.

We will confirm which items can be split into separate shipments and whether any additional costs apply before proceeding with a solution that incurs a charge. Once a shipment is dispatched, you will receive the corresponding tracking information. The remaining products will be sent as the order processing continues.

If you have received only part of an order that has already been dispatched, please first check the delivery notification to see if it consists of multiple packages.