Register your return via our return portal. Select the market where you made your purchase, enter your order details, and choose which products and quantities you wish to return.
Follow the instructions regarding the return label, any QR code, and drop-off or pick-up. Pack the item securely and keep your drop-off receipt and tracking number.
For standard returns, you cover the return shipping costs. The return fee will be deducted from your refund when using our return service. The current fee and return window can be found under Returns & Claims on our website.
If the product is damaged, defective, or incorrectly delivered, please file a claim/complaint instead. Contact us if the registration does not work.