Please contact customer service as soon as possible, providing your order number and the full, correct delivery address. We will check whether the change is possible, taking into account the payment method used and the current status of your order.

If the package is already in transit, the possibility of making a change depends on the carrier’s services and the shipment's current status. Please note that an address change or redirection may affect the delivery time and cannot be guaranteed.

Continue to rely on the original delivery information until you have received confirmation that the change has been processed. Please let us know if you no longer require the change—for example, if you have already arranged a redirection directly with the carrier.